Lauren Kirkley, Chief Operations Officer, is responsible for all of Vericast’s key execution and support processes, including Contact Center Services, manufacturing and IT. With her team, Lauren’s focus is on optimizing the company’s processes in line with the changing needs of the clients, consumers and businesses Vericast serves. In addition, Lauren oversees the company’s strategic growth initiatives and other areas to support technology and process advancements across the business.
With more than 15 years of experience, Lauren brings extensive expertise in operational performance management, human resources leadership and business transformation. Prior to Vericast, she served as Chief Business Performance Officer for Engie Insight (previously Ecova), where she directed operational performance assessments, drove company-wide transformation programs and led key employee engagement efforts, including human resources, change management and corporate responsibility. She also previously served as the Vice President of Internal Audit for Ecova where she was responsible for developing and executing the company’s internal audit plans. Prior to joining Ecova, Lauren spent 10 years with Harland Clarke Holdings, holding several leadership positions including Vice President of Internal Audit. Her experience also includes two years of business process and risk consulting at Andersen LLP.
Lauren holds a bachelor’s degree in financial management from Clemson University. She is passionate about giving back to the community and serves as a mentor for her local elementary school system.