Industry Insights

I cannot remember the books I’ve read any more than the meals I’ve eaten; even so, they have made me”
– Ralph Waldo Emerson
What can you say, Emerson is not only from Boston, but he’s right. You are what you read. It’s our daily job to stay on top of industry trends, proven best practices, and innovative thinking that can shape our software and services. Here’s who we turn to for inspiration in 2016 and beyond (by category):

Associations and Blogs The National Retail Federation and pretty much everything that comes out of its sister organization, It’s the world’s largest retail trade association and has an incredible content library of well indexed topics. National Etailing and Mailing Organization of America. Catalog, click and brick retailers sharing ideas and best practices.

EMAILEXPERIENCE.ORG. The email marketing arm of, is committed to email best practices, legislation, and trends that impact this ever-important channel.

Agile Marketing Boston. Grass roots Meet-Up in Boston dedicated to advancing Agile Marketing principles and practices.


The Thinkers

THINKWITHGOOGLE.COM. The go to Google source for trends, research and insights.

CUSTOMEREXPERIENCEMATRIX.BLOGSPOT.COM. David Raab has been an industry analyst, critical thinker, and no-holds-barred critic of all things marketing. His blog is one of the richest and most useful resources you’ll find.

MCKINSEY.COM/QUARTERLY/RETAIL. A great source of global, big thinking trends that should be considered in any long range retail planning.

OCCAM’S RAZOR BLOG. Dedicated to the delicate art of simplifying the complex, and bringing focus to critical skills. With posts like Segmentation Do or Die, There is No Try, this is a must read resource for digital marketers.

US! Check out the QUICKPIVOT RESOURCE CENTER for our blog, eBooks, case studies, webinars and Marketing Minute videos with tips from our team.