How Can We Help?
QuickPivot’s Services team is focused on one thing: our customer’s success. We take ownership of onboarding so your team can keep your business running and on the path toward meeting your goals. Our methodology, proven out with leading brands in retail, technology, financial services, pharma, entertainment and consumer products is brought to life by a team that understands data and effective marketing operations.
Rapid Enablement
We get you up
to speed quickly
When you decide to migrate from multiple single-channel platforms to a single multi-channel platform, you have to change some of your processes and your thinking. We get that you can’t just stop your programs or risk a bad customer experience. We help you migrate your campaigns and programs ensuring that they continue to perform while eliminating downtime, hiccups and headaches.
We work side-by-side with your team to understand your business and marketing requirements and translate them into the unique functionality you need to power your programs. And we train you to be as self-sufficient as you want to be.
Managed Services
We help your team
be more efficient
Given our depth of expertise with global brands across many industries, we’ve gotten pretty good at marketing. We offer conceirge services for customers who need to get into the market fast and improve performance.
We can help your team be more efficient, whether you’re part of a complex global organization or need better alignment between internal stakeholders.
Customer Support
We are with
you every step
At QuickPivot, our customer support team isn’t just reactive to client questions and concerns. We strive to be proactive in providing the highest satisfaction possible to our customers, whether that be by collecting your feedback via support ticket survey, flagging product concerns to your account team, or advocating for your enhancement requests to help define your ideal user experience in our product.
We also collect stats on response time, resolution time, as well as other key support metrics to ensure we are meeting industry benchmark standards in excellence. Your satisfaction is critical to our success, and we’re ready to stand behind it. Guaranteed.
