Recent Posts by Paul Mandeville

Saving Financial Services in a Fickle Digital Culture

According to a recent survey, more than half of banking executives want to improve their social and mobile channels. However, the same survey revealed that over 50% of consumers did not feel their bank knows them as a customer (TimeTrade). The challenge facing banking executives in 2017 is bigger than just shifting budget towards mobile…
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Go Mobile (and Personalized) for 2016 Holiday Retailing Success

The only things that holiday shoppers want this year are personalization, convenience and mobile — in short, everything — but if you’re a retailer and looking for 2016 holiday retailing success, don't let that intimidate you. Retailers that know what to expect can prepare themselves to meet those shoppers' needs and have a successful holiday…
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The 3 Rules of Augmented Reality

One of the biggest frustrations brick and mortar retailers in the age of the smartphone is how to get Millennials and other mobile-first shoppers to come into physical stores. Then, this past July, the Pokémon Go augmented reality (AR) app delivered them in droves. If retailers want to better understand that phenomenon and how they…
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